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We have released the WPS Telegram Chat Plugin by wpSolution for WordPress, a Live Chat between the webSite and the Telegram App. Using Telegram messenger on your website, you will stay in touch with your audience at any time and regardless of your location. We ensure the perfect compatibility of WPS Telegram Chat and WordPress. It works well with any WP theme. Several setup options are possible for better comfort…
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WPS Telegram Chat
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Hello, I have downloaded the plug it, so far its working where a vistor will write in the chat box, and the message will be receivied in the telegram group, but when I reply to the message, the message does not show back in the chat box. Any ideas why? I have my WP site set up using cloudflare, could that be blocking the response?
https://wps.dir.md/plugin/wps-telegram-chat/#accordion-item-step-5—how-to-receive-and-send-messages
Can we make a feature request from here?
Is it possible to add a field for Contact form title? Because contact form usually requires a title.
And, one more request – I think, it will be very helpful to have possibility to add required field (email or phone) in chat window, to avoid losing customers.
Hi! Thank you for your interest. But I don’t quite understand why you need these features. The main idea of the plugin is to be simple. More complex capabilities are provided by other means of communication such as email clients or instant messengers. This plugin is for quick communication, for example sending a message for you such as “My phone number is xxxxxxxx call me!”.
Thank you for quick reply!
I’m not sure, if you understand my first feature request.
I’ll try to expand.
Now we have possibility to add a Contact form via shortcode [wps-telegram-feedback]. But this form hasn’t form title (form header). It would be very helpful to have one more field in admin panel, where we will be able to specify form title, and if it is specified, it will be displayed in the form
And about second question, I clearly understand what you mean, but customers usually forgets give us phone or email in chat window, so if they leaving site, we have not possibility to answer them. But if chat window will have a special required field (I mean, ideally, if we will have setting in admin panel, something like “Add required phone field in chat window” or “Add required email field in chat window”) we will be able to answer them even when they leave the site
I will contact you via email.
Hello and thanks for the awesome plugin,
On a latest version of wordpress and Custom Template and new client system ,
Chat Icon does not show up in the first site load , Even after page refresh , but after open another page Chat icon show up and remain .
its occurred on my custom template and other template is ok .
what i should lookup ?
Hi, thanks for your interest. I will prepare an update to the plugin by the end of June 2024. The update will include fixes to make the plugin more stable. Additional features may be included.
Thank you for a great plugin. Can you please add a way to select to put the chat icon on the bottom left or the bottom right of the site? I would like it on the left on my site due to it being right on top of the scroll back to the top icon. Thanks!
Hello! Read more here:
https://wps.dir.md/plugin/wps-telegram-chat/#accordion-item-chat-css-customize
You need to add custom css like this:
– change position from right side:
body #wps-telegram-chat{ right: 150px; }– or change position from left side:
body #wps-telegram-chat{ left: 150px; right: auto; }Hello and thank you very much for the great plugin, it works great!
But I would still be interested to know whether the requests from the website can also be answered by several Telegram users… so that e.g. two or three users use the bot created for this purpose and this bot writes to all its users and all of them can also reply to it?
Hi! Yes it is possible, so:
1) Create a group and add your bot to this group.
2) Assign the bot as an administrator.
Dont forget Turn off the privacy mode of your bot!
Read more https://chatimize.com/telegram-bot-group/
Next will need your Group’s ID:
3) Add the @RawDataBot bot to your group.
Bot Raw will automatically show information about your Group. Once you know the group ID, you can delete @RawDataBot from the group.
4) Change the chat ID in the WordPress dashboard.
It’s even cooler with the group! 😎👍
It works great, thank you very much! 🙏
Hi,
Users are getting the following when posting a question, and the question is not being received by our telegram. Any advice?
Wait to send next message. Spam protection…
Hello! Anti-spam is an expected message. To prevent users from abusing and sending multiple messages per second. You have another problem, you are using a proxy, but the response is error 400 “Bad Request”. Make sure that all settings for the plugin are correct (token, chat ID, proxy address and script). If you still need help, give me access to the admin panel, send login/pass to me in telegram https://t.me/wpSolutionOrg
I have installed and set up your plugin. It’s truly excellent, and I’m grateful for it. The chat Page on my site is only displayed to logged-in users. How can I make it visible to all users?
The problem was caused by the optimization plugin. Merging of JavaScript files it was causing problems. Disabling it solved the problem.
Feedback in the chat is a response through the chat to the user. The answers go through the telegram bot. But in the chat only requests from visitors are visible.
To answer to a received Telegram message, you need to call the context menu and click the Reply item. Otherwise, the message will not reach.
Read more here: Step 5 – How to Receive and Send messages
Hello! Installed the plugin, it works fine, messages come. There are a couple of questions: is it possible to send messages in the chat using the Enter key and is feedback in the chat implemented in the future? And then users write and in the chat on the site do not receive a response from the admin.
Hi! Hotkeys exist: “Esc” – Closes the chat, “Ctrl+Enter” – Sends a message. What do you have in mind about (feedback in the chat)? Contact me on telegram for more information. Provide the address of your site where the plugin works.
Hello. I have the same problem. Duplicate responses all the time((
The plugin has been updated to version 2.1.3 to resolve this issue.
Hello. I configured everything and I receive messages from the site in my telegram, but when I reply, on the site, my answer is always repeating, although I only sent a single answer.
Hi! This may be due to caching if there was an automatic or manual update of the plugin. Try to check from another computer or in incognito mode.
Hi thanks for this awesome plugin to allow visitors to our site to hook up via Telegram. Having completed all the steps with the bots and then testing the chat feature, no messages are actually received though? Why would that be?
Hi! To help you I need more information, I will email you.